Engagement processes

  • WHAT FOR?

We believe that it can be useful to engage stakeholders, if done right. However, often engaging people might be done for the wrong reasons, in the wrong way, using the wrong methods and maybe even engaging the wrong people.

We design processes that engage people when it makes sense, on a level that is appropriate for them and with methods that help people contribute the best they can. We organise everything between large-scale engagement events (up to 100-150 people) to 1-1 interviews. But our bread and butter are engagement workshops (10-20 people), as we like to aim for an interactive co-creation format.

HOW WE DO IT?

DESIGN A PROCESS

We use a wide variety of methods (design thinking, systems practice, co-creation etc) to hand-craft a unique process for each project.

FACILITATE IT

We design meetings that help everyone bring their best selves – with expert intros, warm-up methods and interactive formats that get people discussing and expressing themselves.

DIGITAL ENGAGEMENT

Not every engagement needs to be a live meeting – there are many tools available to engage people online. We employ the ones that make sense in each project.

RESULTS

We believe that important documents should be designed carefully to ensure that their insights and conclusions are clear and accessible, even to those who were not involved.

PROJECT
EXAMPLES

  • We were approached by a national office to design and lead an engagement process in a specific topic.
  • We planned and conducted a dozen interviews to map out the experiences and expectations of the most important stakeholders.
  • We conducted desktop research and a survey to get a larger framework.
  • Following the preparations, we facilitated several seminars with the stakeholders to determine the new strategy.

  • We brought together the collectives of three joining art schools so that the new development plan would be inclusive and would reflect the needs of each school equally.

  • We asked input for the development plans from teachers, students, parents, alumni and partners.

  • We mapped out the vision and possible challenges for the three joining schools with the leadership team.
  • Then we asked the teachers, students, parents, alumni and partners what kind of developments they would wish to see in the new joint school.

  • We assembled all the information from the respondents and synthesized the most important development focuses, suitable for the new school.